In accordance with the Governments advice, here at UK Planet Tools, we have decided to take more steps to prevent the spread of COVID-19. We value each team member & our customers the same, however increasing cases and concern related with this virus has meant that we had to take further extra precautions.
What are we doing to keep ourselves, our drivers and you safe?
We have dedicated management team who ensures all government guidelines are followed, re-viewing live updates, COVID-19 Risk Assessment and policy as often as required We have been making implementations to our working environment, delivering and close contact activities to ensure our premises, team and you are as safe as possible helping the government with the spread of the virus.
What changes you need to be aware of?
Deliveries may face delays to non UK mainland areas.
Deliveries may be left in safe places, you will always receive a request if you are happy with this.
We've closed our head office trade counted and restricted public access to our buildings.
Royal Mail and DPD will now leave your parcel on the doorstep, knock on your door and step back up to 2 meters while waiting for you to open the door.
Our couriers will ask for your name, then the driver will provide their signature for the parcel. This will mean no more swapping of hand devices between people.
Currently at UK Planet Tools, it is business as usual but we are following the government guidelines and implementing higher safety measures, to keep providing great service until no longer possible.