Gift Cards FAQ

UK Planet Tools Gift Card and Gift Vouchers Terms & Conditions

 

  1. Redemption

 

You can redeem UK Planet Tools Gift Cards and Gift Vouchers on eligible products at ukplanettools.co.uk. Purchases are deducted from the redeemer's Gift Card balance. Any unused Gift Card balance will be placed in the redeemer's UK Planet Tools customer account after transaction. If a purchase exceeds the redeemer's Gift Card balance, the remaining amount must be paid using another payment method as shown at Checkout. UK Planet Tools may provide Gift Card purchasers with information about the redemption status of Gift Cards that they purchase. To view your Gift Card balance, you will need to Log In at https://ukplanettools.co.uk. No additional fees or interest applies to Gift Cards. Minimum balance to be purchased is £25 and products must have a minimum value of £1 to be redeemed with a Gift Card. 

  1. Limitations

 

Gift Cards, including any unused Gift Card balances, expire 24 months from the date issued. Gift Cards can only be used at ukplanettools.co.uk and may not be redeemed for the purchase of products at https://makitauk.com/, https://www.dewalt.co.uk/, https://www.milwaukeetool.com/, https://www.bosch-professional.com/gb/en/, https://www.amazon.co.uk/, or any other website owned by our affiliates, partners, or any other person or third party. Gift Cards cannot be used to purchase other Gift Cards or used over the phone. Gift Cards cannot be reloaded, resold, transferred for value, used for unauthorised commercial purposes, including to facilitate the resale or shipment of goods from ukplanettools.co.uk, redeemed for cash, or used in a manner that we deem breaches our general Terms & Conditions. Unused Gift Card balances are non-transferrable and cannot be sent from one UK Planet Tools account to another. Gift Cards are strictly non-refundable.

  1. Risk of Loss

 

The risk of loss and title for Gift Cards pass to the purchaser upon our electronic transmission of the Gift Card to the purchaser or designated recipient. We are not responsible if any Gift Card is lost, stolen, deleted, or used without your permission, and will not provide a replacement in such events. Cards must be protected by the purchaser or designated recipient and treated like bank debit.

  1. Fraud

 

We reserve the right to close customer accounts and take payment by alternative means if a fraudulently obtained Gift Card is redeemed and/or used to make purchases on ukplanettools.co.uk. This includes cards which have been duplicated, tampered with, or suspected as fraud.

  1. Limitation of Liability

 

WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO GIFT CARDS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT A GIFT CARD IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, WILL BE THE REPLACEMENT OF SUCH GIFT CARD. IF APPLICABLE LAW DOES NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

  1. General Terms

 

Our UK Planet Tools Terms & Conditions apply. Gift Cards are issued solely by UK Planet Tools at ukplanettools.co.uk. When you purchase, receive or redeem a Gift Card, you agree that the laws of the United Kingdom will govern these Gift Card terms and conditions. If you are a consumer and reside in the European Union, you are protected by additional mandatory provisions of the law of your country of residence. We reserve the right to require proof of your identity, Gift Card or account ownership, or provision of an additional payment instrument, before you are able to apply a Gift Card to your account or your Gift Card Balance to a purchase. We reserve the right to make changes to these terms and conditions from time to time at our discretion. All terms and conditions are applicable to the extent permitted by law.

  1. Previously Issued Gift Cards

 

Any UK Planet Tools Gift Card issued on or after January 1, 2022 can be redeemed towards the purchase of eligible products up to 24 months from the date issued, regardless of any stated expiration date. Any Gift Cards issued prior to January 1, 2022 are invalid and deemed fraudulent.

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